Globe Prepaid Users - Mobile Hotspot Feature

Are you a Globe Prepaid user and your Mobile Hotspot is not working? When you try calling or Live chat with Globe Tech Support, they always say "Mobile Hotspot feature is only for POSTPAID ONLY!" Nope!

I'm a Prepaid user and I can use my Mobile Hotspot. Here's some proof (see photos below).

Solution:

Ask them to "refresh your Service Book.." or "your tethering is not working.." Wait for SMS confirmation or observe the 2 diagonal arrows (sending / receiving data) at the right top corner of the screen, when it stops, perform a hard reset by pulling your battery while your BlackBerry is ON and reinsert again  in a few seconds. Once your BlackBerry boots up, try to connect. Leave Username and Password blank, just hit OK. Finally, About Mobile Hotspot prompt, hit Continue. (see photo below)

 

That's it! Enjoy your Mobile Hotspot feature!

Note: Only works in BBMax. To subscribe, dial *143# and press Call button. When your BBMax expired, your Mobile Hotspot will not work again. Else, contact Globe again.